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Class Instructors

This section provides answers to Frequently Asked Questions (FAQs) about instructors on Sched Dev records. Topics covered focus on Faculty, as well as TAs, Course Assistants, Readers, and Tutors. If you don't find the answer to your CCLP question, try putting a keyword or phrase into the Search CCLP field (in the upper right corner) and press Return, or you can submit an idea for a FAQ.

Managing Class Instructors (in Sched Dev)

For additional information about Faculty records, see the Faculty Record FAQs.

Which Instructors are in the List on the Instructors Tabbed Area?

Add Instructor to Primary Section

Add a Placeholder Faculty Record to a Primary Section

Instructor is Not in List (Primary Section)

Removing a Faculty Record from a Course

Removing a Placeholder Faculty Record from a Course (and Adding a New Instructor)

Marking Instructor as Hired/Approved

Adding a Forced Cost for Faculty who have Yet to be Hired and do not Have Salary History

About Salary on Instructor Record

No Salary on Instructor Record

How to Change the Paying Dept for an Instructor

Two Instructors: How to Set Instructors as 50 Percent Each

Faculty is Not in Schedule of Classes (They are Showing as Staff)

Error: There is Already a Class Personnel Record with this Value

Managing TAs, CAs, Readers, and Tutors (in Sched Dev)

For additional information about Support records, see the Support Record FAQs.

Which Instructors are in the TAs/CAs List?

Add TA or CA to a Primary section

TA or CA is Not in the TAs/CAs List (Primary Section)

TA allocation value when TA is on lecture and lab

Add Instructor to Secondary Section

Instructor is Not in List (Sec. Section)

On the TA/CAs tabbed area, the Total Alloc value is 0 but the TA Alloc is entered as .5

How to Add Reader Hours to a Sched Dev Record

On the TA/CAs Tabbed Area, Changing the Allocation Value Reverts Back to Original Value

I Can't Enter a Value in the Total Alloc and Total TAships Fields

How to Add Sections (and Instructors) to Secondary Sections Beyond Section

If More TAs Are Listed on the TAs/CAs Tabbed Area Than Will Be On the Course Should They Be Deleted?

Should TAs Be Added on Each Taught In Conjunction Record (coming soon!)

Q: How Do I Add an Instructor (a faculty member) to a Primary Section?
A: To add an instructor (a faculty member) to a primary section:

Go to the Sched Dev record you wish to modify.
If the term of the Sched Dev record is not Unlocked, then you will first need to click the Start One-off Changes button (see documentation on New/Delete One-offs and Modification One-offs).
Click on the Instructors tabbed area.
Click on the CruzID field on a blank row. The CruzID field is a blue lavender color. A drop-down list of instructors will appear.
Select an instructor from the list. If the instructor you want to add is not in the list see Instructor is Not in the List. Please note that any instructors who do have a temporary CruzID value (one that starts with TMP) will not be added to AIS during the batch scheduling or one-off scheduling.
If the instructor is being paid by a different department than what is indicated in the Paying Dept field, then type in the department acronym of the paying department. The paying department acronyms must be typed in accurately. For a list of valid paying department values, click on the All Depts Popup (you can then scroll to the appropriate page by click on the arrow in the top lefthand corner of your screen). If you type in a different paying department than the department you are logged into the CCLP with there will not be any costs reflected for your department for that instructor. Ladder based faculty do not have any costs unless a Forced Cost is entered.
If there is more than one instructor teaching the primary section, enter an allocation value that pertains to percentage the instructor will be assigned to the course. An allocation value of 1 gets calculated to 100%. The allocation value is used in the FTE calculation. Any allocation value that is less than 1 will multiple the FTE by that value (if an FTE is .125 and you enter an allocation of .5, the FTE will be recalculated with a value of .125 * .5 = .0625). The total allocation of all instructors for a primary section must equal 100%.
If the instructor is has a faculty type of Temp, then by default the Hired/App checkbox is unchecked. If the instructor you are adding has been hired and approved (their appointment paperwork has been completed) then check the Hired/App checkbox. If the instructor has not yet been hired, leave the Hired/App checkbox unchecked. All instructors with a faculty type of Ladder or Lec SOE have the Hired/App checkbox checked.
By default all instructors are marked as Primary instructors. If the instructor you are adding is not the primary instructor but is a supervisory instructor, select Supervisory. Supervisory should only be selected for credit bearing labs where the instructor does not attend classes but is responsible for grading.
If you have started a one-off to add the instructor, click Send One-off to AIS when you are finished making your changes.

Q: How Do I Add an Instructor to a Secondary Section?

A: To add an instructor to a secondary section:

If you have already sent the TA Batch for the term being scheduled, then you will need to first click Start One-off Changes. If you have not already sent the TA Batch for the term being scheduled, then no one-off is necessary.
In Sched Dev, click on the Scheduling tabbed area.
Find the secondary section that you wish to add an instructor to and click the blue arrow to the left of the section letter of that secondary section.The Section popup will display. Note: instructors can only be added to secondary sections via the Section popup.
From the Section popup, click in the CruzID field that is shaded blue. An instructor dropdown list will appear. Select an instructor from the list. If the instructor you wish to add is not listed, see Instructor is Not Listed.
From the Section popup, click in the Instr Type field that is shaded blue. A dropdown list of choices will appear (PI stands for primary instructor, TA stands for teaching assistant, and CA stands for course assistant). You must select a value from the Instr Type dropdown list for each instructor on a given secondary section (do not leave the value as UN).
If you have additional instructors to add to the secondary section, click on the CruzID field of the next row then repeat steps 4 and 5.
When you are finished addition the instructors (and any other information for the secondary section), click Continue.
You should also make sure that any TAs or CAs that have been added to secondary sections for that Sched Dev record have also been added to the TAs/CAs tabbed area. Adding TAs and CAs to the TAs/CAs tabbed area will enable those individuals to be listed in the TA Costs report, Course Costs report, and 3 Column report.

Q: How do I add TAs or CAs to a Sched Dev record that doesn't have any secondary sections?
A: Any TAs or CAs for a course, regardless of whether they are are a secondary section or just a primary section, should be added to the TAs/CAs tabbed area. (Failure to add TAs and CAs to the TAs/CAs tabbed area will prevent TA and CA costs from showing up on the TA Costs report, Course Costs report, and the 3 Column report.) To add a TA or CA to the TAs/CAs tabbed area:

From the Sched Dev record, click on the TAs/CAs tabbed area.
On a blank row, click on the CruzID field (a dropdown list of TAs and CAs will appear).
Select the individual from the list (if you are selecting a placeholder TA or CA, there may be an individuals listed as STAFF-TA or STAFF-CA).
By default the paying department is the same department as your CCLP login department. If a different department will be paying for the TA or CA, enter that department (if the course is crosslisted, the other department will be listed in a dropdown list when you click on the Paying Dept field). The department abbreviation must match the approved department acronyms (for a listing you can click on the link All Depts Popup on the TAs/CAs tabbed area).
By default the allocation is set to 50% (one half of an FTE). If you are entering a placeholder TA or CA and there is going to be more than one, enter an allocation value that is the product of .5 times the number of individuals. For example, if you want to have two TAs, but you don't know the names of the TAs yet, you would select STAFF-TA and enter an allocation value of 1 (which is 2 times .5).

Troubleshooting: If the allocation you entered reverts back to the original value, type the desired allocation value in and then click on a gray area of the page (that does not have a page). We have found that sometimes tabbing when you are on the last instructor can cause the allocation to revert back to the original value.

Q: How to enter the allocation values for a TA that is on a lecture and a lab (primary section)
A: If a given TA is assigned to both a lecture and a primary lab section, it is recommended to enter the allocation as follows (per PBSci guidelines). On the lecture Sched Dev record, enter the allocation for the TA as .5 (in the TA/CAs tabbed area) and on the lab Sched Dev record, enter the allocation for the TA as 0.

Q: The Instructor (faculty member) I'm Trying to Add to a Class is not Showing in the List of Instructors on the Instructors Tab
A: Instructors that are affiliated with the same department and subject you logged into the Campus CLP with will be in the list of instructors if their faculty record has a status of Hired or Pending. If an instructor does not appear in the list, review their faculty record using the following steps (the things you will be looking for are: is there a faculty record, if so is the faculty member associated with the department and subject you are logged in with, does the faculty member have a Status of Hired or Pending):

Go to the Faculty menu. Click Find Faculty to locate the faculty record. If there is a faculty record for the individual, make sure the Status is set to either Hired or Pending. If the instructor's status is Inactive they will not appear in the Instructors dropdown list in Sched Dev. If the instructor's status is Inactive, you can change the status in their Faculty record by clicking on the Status dropdown list and select Hired or Pending.
If there is no faculty record for the individual in the department and subject you are logged in with, it is a possible the individual does have a faculty record in the CCLP.
Verify if there is a record in the CCLP. Click the New Faculty/Campus Search button, enter their name or CruzID and press Return. If you entered their CruzID and they are listed make sure the firstname and lastname correspond to the individual. (For example, if the individuals lastname was entered as the firstname value and the firstname was entered as the lastname value they will appear differently in the dropdown list of instructors. If this is the case you can edit the faculty record to correct the values in the firstname and lastname fields respectively).
If there is not a faculty record, click Make New Faculty Record and follow the steps.
If there is a faculty record in your faculty search and the individual is not associated with the department and subject you are logged into the CCLP with, you can click Add My Dept to the List (far right).
if there is a faculty record in your faculty search and the individual is associated with the department and subject you are logged into the CCLP with but the faculty record has a status of Inactive you will need to change the status in the faculty record (from the Faculty menu option not from the New Faculty/Campus Search screen). Once you are on on the Faculty screen you can change the status from Inactive to Hired or Pending. (Inactive faculty records will never appear in the Sched Dev instructor dropdown list.)
If you are still not seeing the individual in the Sched Dev Instructor drop down list, you can go back to the Faculty record and try toggling the Status value from Pending to Hired, or vice versa, sometimes this can help.
The faculty member should now appear in the list of instructors in Sched Dev. If you are still encountering difficulty, contact Corinne.

Q: The Instructor (faculty member) I'm Trying to Add to a Class is not Showing in the Section Popup List of Instructors for a Secondary Section
A: If the instructor you are trying to add is a faculty member and they are not appearing in the list of instructors, check the individual's faculty record (from the CCLP Faculty menu) and make sure they are affiliated with the same department and subject you logged into the Campus CLP with and make sure that their faculty record has a status of Hired or Pending.

Go to the Faculty menu
Click the New Faculty/Campus Search button, enter their name and press Return.
If the faculty member is listed, see if they are associated with the Dept and Subject you are logged in with. (If there is not a faculty record, click Make New Faculty Record.) If they are not associated with the department and subject you are logged into the CCLP with, you can click Add My Dept to the List (far right). Also check to see if the faculty member's status is listed as Hired or Pending. If it is not, you can click Return to Faculty Layout, and change their status to Hired or Pending.
The faculty member should now appear in the list of instructors in Sched Dev.

If the instructor you are trying to add is a TA or CA and they are not appearing in the list of instructors, check the individual's support record (from the CCLP Support menu) and make sure they are affiliated with the same department and subject you logged into the Campus CLP with, make sure that their support record has a status of Hired or Pending, and make sure that the individual's Support Type is 'TA' or starts with 'CA'.

Go to the Support menu
Click the New Support/Campus Search button, enter their name or CruzID and press Return. If you entered their CruzID and they are listed make sure the firstname and lastname correspond to the individual. (For example, if the individuals lastname was entered as the firstname value and the firstname was entered as the lastname value they will appear differently in the dropdown list of instructors. If this is the case you can edit the support record to correct the values in the firstname and lastname fields respectively).
If the support individual is listed, see if they are associated with the Dept and Subject you are logged in with. (If there is not a support record, click Make New Faculty Record.) If they are not associated with the department and subject you are logged into the CCLP with, you can click Add My Dept to the List (far right). Also check to see if the support individual's status is listed as Hired or Pending. If it is not, you can click Return to Support Layout, and change their status to Hired or Pending.
The support individual should now appear in the list of instructors in the Section popup of Sched Dev.

Q: Which Instructors Will Show up in the Instructors Dropdown list?
A: Instructors that are affiliated with the same department and subject you logged into the Campus CLP with, and have a status of Hired or Pending, will be in the list of instructors. If an instructor does not appear in the list, you can add them as an instructor by

Clicking the New Faculty/Campus Search button
Searching for them and if they are found, click the Add My Department To The List.

Q: When and How Do I Mark an Instructor as Hired and Approved?
A: Faculty with a type of Ladder or LecSOE always have the Hired/App checkbox checked. By default faculty with a type of Temp do not have the Hired/App checkbox checked.

When a Temp faculty has been hired, their paperwork has been completed, and their appointment has been made, then you can click the Hired/App checkbox (if the quarter requires a modification one-off then you will need to first start a one-off then you will be able to check the Hired/App checkbox and then you will need to send the one-off). It's important that the Hired/App checkbox be left unchecked if the instructor has not yet been hired.

Related Frequently Asked Questions:

Q: About Faculty Salary on the Instructors Tab of Sched Dev
A: Here are the criteria that will enable an instructor's salary history information to display in the Instructors tabbed area of Sched Dev:

The Paying Department for the instructor (on the Sched Dev record) must have Faculty Salary History record (in the Faculty area) with the same value and you must be logged into the CCLP with that same department.
If criteria #1 is met, the CCLP will use the highest salary history record (for that department) where the academic year does not exceed the academic year you logged in with from the CCLP Welcome page.

Note: if the highest salary history record for the instructor is for a prior academic year, it will use that one.

Faculty salary information will not be displayed in the Instructors tabbed area of Sched Dev when:

You are logged into CCLP with a department that matches the Paying Department but the Paying Department for the instructor (on the Sched Dev record) does not have a Faculty Salary History record (in the Faculty area) with the same department value.
You are logged into CCLP with a department that matches the Paying Department and matches a Faculty Salary History record (in the Faculty area) but there is no Faculty Salary history record for that department that has an academic year that does not exceed the academic year you selected from the CCLP Welcome screen.
You are logged into CCLP with a department that does not match the Paying Department value.

Troubleshooting:

If you are not seeing a salary value in the Sched Dev record, look at the Faculty's Salary History record in CCLP. The CCLP receives nightly feeds of data from DivData. Changes or additions of faculty salary history data will be reflected in the CCLP two days later.

When the Paying Department is different from the department you are logged into the CCLP with, faculty salary information will not be reflected in Sched Dev but it may be reflected in reporting (such as the Course Cost report and the 3 Column report) if:

There is a faculty salary history record for the CCLP login department, where the faculty salary record has an academic year that does not exceed the academic year you selected from the CCLP Welcome screen.

Q: There is No Salary information Showing on the Instructors Tab of Sched Dev.
A: Here are the criteria that will enable an instructor's salary history information to display in the Instructors tabbed area of Sched Dev:

The Paying Department for the instructor (on the Sched Dev record) must have Faculty Salary History record (in the Faculty area) with the same value and you must be logged into the CCLP with that same department.
If criteria #1 is met, the CCLP will use the highest salary history record (for that department) where the academic year does not exceed the academic year you logged in with from the CCLP Welcome page.

Note: if the highest salary history record for the instructor is for a prior academic year, it will use that one.

Faculty salary information will not be displayed in the Instructors tabbed area of Sched Dev when:

You are logged into CCLP with a department that matches the Paying Department but the Paying Department for the instructor (on the Sched Dev record) does not have a Faculty Salary History record (in the Faculty area) with the same department value.
You are logged into CCLP with a department that matches the Paying Department and matches a Faculty Salary History record (in the Faculty area) but there is no Faculty Salary history record for that department that has an academic year that does not exceed the academic year you selected from the CCLP Welcome screen.
You are logged into CCLP with a department that does not match the Paying Department value.

Troubleshooting:

There is a faculty salary history record for the CCLP login department, where the faculty salary record has an academic year that does not exceed the academic year you selected from the CCLP Welcome screen.

Q: Why isn't the Faculty Member Showing up in the Schedule of Classes (they are showing up as Staff)?
A: Only faculty with a category of Ladder or faculty who have a category of lecturer with security of employment (LecSOE), are marked as hired and approved by default. Faculty with a temporary category have the Hired/App checkbox unchecked by default on the Sched Dev instructors tab and will not show up in the Schedule of Classes or may show up as Staff.

During the New/Delete One-offs status, you can email the Classroom Scheduling Team to let them know when a temporary faculty member has been hired and approved.
During the Modification One-offs stage, you can start a one-off, check the Hired/App checkbox and send the one-off indicating that you marked the instructor as hired and approved.

Q: How do I change the Paying Department for an instructor?
A: To change the Paying Dept go to the Instructors tabbed area and enter a department acronym. If you don't know the department acronym, click the All Depts Popup (from the lower right corner). To advance to another page click the right arrow from the upper left corner.

Please note that if the instructor has a Faculty Category value of Temp and the Hire App checkbox is checked, if you change the Paying Dept, the Hire App checkbox will become unchecked. If this happens you should check the Hire App checkbox again. If you need assistance with this (because you are in one-off mode), please contact Corinne.

Q: How can I add a placeholder faculty record to a course?
A: If it is not known who will be teaching a course, you can add a placeholder faculty record as the instructor. Placeholder faculty records often have the name STAFF TEMP. or STAFF LADDER.

To assign a placeholder faculty record:

Click on the CruzID field on the Instructors tabbed area of the Sched Dev record and search the list of instructor names for the placeholder faculty record you want to add (usually this will be STAFF TEMP or STAFF LADDER).
Do not check the Hired App checkbox. The Hired App checkbox should only be checked for actual instructors who are hired and approved. Since placeholder faculty records do not refer to actual faculty the Hired App checkbox should remain unchecked.
See placeholder faculty records for more information.

Q: How can I remove a placeholder faculty record from a course (and add an actual instructor)?
A: When the actual instructor is known and you want to remove the placeholder faculty record, follow these steps:

If the scheduling term is not a "one-off term"

Go to the Sched Dev record, click on the Instructors tabbed area, click the red x on the right side of the instructor record you wish to delete (the record will be deleted immediately).
Then to add an actual instructor, click on the CruzID field on a new instructor row and from the instructor list select the instructor you want to add.

If the scheduling term is a "one-off term"

Go to the Sched Dev record, click the Start One-off button.
Click on the Instructors tabbed area.
Click the red x on the right side of the instructor record you wish to delete (the record will be marked for delete).
Then to add an actual instructor, click on the CruzID field below the placeholder faculty record and from the instructor list select the instructor you want to add. The instructor record will be marked one-off.
If the instructor has already been hired and approved, click the Hire App checkbox.
Click Send One-off to AIS.

See placeholder faculty records for more information.

Q: How can I remove a faculty record from a course?
A: To remove a faculty record from a course, follow these steps:

If the scheduling term is not a "one-off term"

Go to the Sched Dev record, click on the Instructors tabbed area, click the red x on the right side of the instructor record you wish to delete (the record will be deleted immediately).
If you wish to add another instructor, click on the CruzID field on a new instructor row and from the instructor list select the instructor you want to add.

If the scheduling term is a "one-off term"

Go to the Sched Dev record, click the Start One-off button.
Click on the Instructors tabbed area.
Click the red x on the right side of the instructor record you wish to delete (the record will be marked for delete).
To add another instructor, click on the CruzID field below the faculty record you are deleting and from the instructor list select the instructor you want to add. The instructor record will be marked one-off.
If the instructor has already been hired and approved, click the Hire App checkbox.
Click Send One-off to AIS.

Q: I have added two instructors for a course, how do I set them so they each 50 percent?
A: On the Instructors tabbed area of the Sched Dev record, change the Alloc value to .5 on each instructor record (by default the Alloc value is set to 1 and is formatted as 100%). When you type .5 in the Alloc field the system will format the value to 50% (you can't type 50%, you will get an error if you do).

Q: Error: There is already a class personnel record with this value
A: When I attempt to add a faculty record to the Instructors tabbed area I receive a dialog box with an error "There is already a class personnel record with this value". It is possible that there is a record in the TA/CAs tabbed area for the same individual (who in this case has a Support record). If the individual is going to be teaching the course as a faculty member (for example as a Graduate Student Instructor or Associate-In), the individual cannot also be included on the TA/CAs tabbed area. In this case, you will first need to click Revert Record button (from the error dialog box), then go to the TA/CAs tabbed area and click the red x to delete the individual. Then you can resume adding the individual to the Instructors tabbed area.

Q: On the TA/CAs tabbed area, the Total Alloc value is 0 but the TA Alloc is entered as .5.
A: If the Paying Dept value is a different department than the one you are logged in to the CCLP with, then the Total Alloc value on the TA/CAs tabbed area will be 0. From the CCLP Welcome Screen, if you select the same department as the Paying Dept and run the TA Costs report, the Total Allocation value will be reflected as the sum of the allocation for those TAs being paid by the department.

Q: On the TA/CAs tabbed area, I can't enter a value in the Total Alloc and Total TAships fields
A: The Total Alloc and Total TAships fields are read only and are calculated fields that total the Alloc values on the rows entered in the TA/CAs tabbed area. Instead enter each TA on a separate line. If you are entering a placeholder TA (e.g. TA STAFF) only enter that TA once and instead modify the Alloc value and multiply .5 times the number of TAs (e.g. for 5 TAs you would enter an Alloc of 2.5).

Q: On the TA/CAs tabbed area, after changing an allocation value, the CCLP reverts the allocation value back to the original value.
A: If the allocation you entered reverts back to the original value, type the desired allocation value in and then with your mouse click on a gray area of the page (that does not have a field, text, or button). We have found that sometimes tabbing when you are on the last instructor can cause the allocation to revert back to the original value.

Q: How can I add a course cost value for a faculty member who is in the process of being hired and currently does not have salary history data in DivData?
A: To indicate a course cost for faculty who have yet to be hired and who do not have salary history yet in DivData you can enter a value in the Forced Cost field on the Instructors tabbed area of Sched Dev. When the faculty member has salary history data you will need to remove the value in the Forced Cost field to enable the CCLP to calculate the course cost. Forced Cost values that should not be entered with a comma (e.g. a forced cost of $10,000 should be entered as 10000).

Q: If more TAs are listed on the TAs/CAs tabbed area than will be on the course should they be deleted?
A: If for example you originally have five TAs on the TAs/CAs tabbed area for a course and will only be needing four TAs, you should delete one of the TA records (e.g. the placeholder record). If you leave a TA on the TA/CAs tabbed area that will not be a TA on the course, the course costs will not be accurate because there will be a course cost for the TA that will not be on the course. To remove a TA that will not be on the course, click the red x.

Q: How can I add reader hours for a course?
A: On the Sched Dev Readers/Tutors tabbed area you can add a reader or tutor and indicate in the Hours field the total number of hours per quarter or the number of hours per week multiplied by 11 weeks.

Q: Which individuals will show up in the TAs/CAs dropdown list?
A: Support records with a Support Type value of TA or CA, that are affiliated with the same department and subject you logged into the Campus CLP with, and have a status of Hired or Pending, will be in the CruzID dropdown list on the TAs/CAs tabbed area. If an individual does not appear in the list, you can add them as an TA or CA by following these steps:

Click on the Support tabbed area
Click the New Support/Campus Search button
Enter search criteria and press Return
If they are found, click the Add My Department To The List or if they are not found you can click Make a New Support record (see instructions here for details).

Q: The TA or CA I'm Trying to Add to a Class is not Showing in the List on the TAs/CAs Tab
A: TAs or CAs that are affiliated with the same department and subject you logged into the Campus CLP with will be in the list of TAs/CAs if their support record has a status of Hired or Pending. If an individual does not appear in the list, review their support record using the following steps (the things you will be looking for are: is there a TA or CA record, if so is the TA or CA associated with the department and subject you are logged in with, does the TA or CA have a Status of Hired or Pending):

Go to the Support menu. Click Find Support to locate the TA or CA record. If there is a record for the individual, make sure the Status is set to either Hired or Pending. If the individual's status is Inactive they will not appear in the TAs/CAs dropdown list in Sched Dev. If the individual's status is Inactive, you can change the status in their Support record by clicking on the Status dropdown list and select Hired or Pending.
If there is no support record for the individual in the department and subject you are logged in with, it is a possible the individual does have a support record in the CCLP.
Verify if there is a record in the CCLP. Click the New Support/Campus Search button, enter their name or CruzID and press Return. If you entered their CruzID and they are listed make sure the firstname and lastname correspond to the individual. (For example, if the individual's lastname was entered as the firstname value and the firstname was entered as the lastname value they will appear differently in the dropdown list of instructors. If this is the case you can edit the support record to correct the values in the firstname and lastname fields respectively).
If there is not a support record, click Make New Support Record and follow the steps.
If there is a support record in your support search and the individual is not associated with the department and subject you are logged into the CCLP with, you can click Add My Dept to the List (far right).
if there is a support record in your support search and the individual is associated with the department and subject you are logged into the CCLP with but the support record has a status of Inactive you will need to change the status in the support record (from the Support menu option not from the New Support/Campus Search screen). Once you are on on the Support screen you can change the status from Inactive to Hired or Pending. (Inactive support records will never appear in the Sched Dev instructor dropdown list.)
If you are still not seeing the individual in the Sched Dev Instructor drop down list, you can go back to the Support record and try toggling the Status value from Pending to Hired, or vice versa, sometimes this can help.
The support member should now appear in the list of instructors in Sched Dev. If you are still encountering difficulty, contact Corinne.

Class Instructors

Managing Class Instructors (in Sched Dev)

Managing TAs, CAs, Readers, and Tutors (in Sched Dev)

See Also