Support Record FAQs

This section provides answers to Frequently Asked Questions (FAQs) about creating new support records as well as adding support information to existing support records in the CCLP. Support records include personnel records for TAs, Course Assistants (CAs), Readers, and Tutors. Click on a category heading or click on an individual FAQ.

New Support Records/Searching for Existing Support Records

• How to Search for a Support Record
• How to Create a New Support Record
• How to Associate Your Dept and Subject with an Existing Support Record
• How to Add a Support Record if There is Already a Faculty Record
• How to Create a Support Record for a Non-Student Reader
• How to Create a Support Record for a Non-Student Course Assistant
• How to Create Two Support Records for Same Individual (one TA, one Reader)
• What is a Placeholder Support Record?

Editing Support Records

• Changing a Support Record's Temporary CruzID in the CCLP to a Real CruzID
• Why Can't I Type into the AIS Name Fields in the Support Record?
• Why Can't I Type into the AIS ID or Emp ID Fields?
• How to Merge a Support Record with Another Support Record (two records for same person)
• How to Change the Support Status from Inactive
• After a TA has Graduated Should the Status be Changed to Inactive?

Other Topics About Support

• What Data Is Shown on the Current Courses Tab?
• How is a Support Rate is Added to a Support Record
• What Happens if the Support Title Field is Blank?
• What is the Difference Between the Support Title of Reader and Reader BA?
• If the Individual is an Undergraduate and is a Reader Should I Select a Support Title of Reader or Reader BA?