TA Batch Troubleshooting
This section provides answers to Frequently Asked Questions (FAQs) about how to troubleshoot the TA Batch. See About the TA Batch for details about the TA Batch process.
Prior to Sending, TA Batch Term is Incorrect
TA Batch Sent Before TA Data For Each of The Department's Subjects Were Entered
Adding More TAs After Sending TA Batch
After Cilcking Send Batch Tonight, Term is Incorrect
How To Determine if a TA Batch Has Been Sent
When a Department Has Multiple Subject Areas When Should the TA Batch Be Sent?
How to View What was Sent in the TA Batch.
After TA Batch is Sent When is TA Info Added in AIS?
The TA Batch has been Sent but the TA Info for a Specific Course is not Appearing in AIS
Q: I set the TA Batch to run tonight but I need to cancel it.
A: Click on the Admin menu, then uncheck the Send TA Batch Tonight! checkbox.
Q: I Have Already Sent the TA Batch for the Quarter. I Have More TAs to Add, Do I Need to Send The TA Batch Again?
A: Only one TA Batch can be sent per quarter. If you have already sent the TA Batch for the quarter and you need to add more TAs for that same quarter, then you will need to create a modification one-off for the Sched Dev record where you are adding TA(s). For information about the Modification One-off process, see About the Modification One-off Process.
Known Issue and How to Troubleshoot It:
If you want to add more TAs the day after you triggered the TA Batch (but the same day the TA Batch actually was sent, as indicated on the Sent To AIS tabbed area), the CCLP will not require you to create a one-off to add more TAs but it will on the days following the date of the TA Batch send. You will need to wait at least two days after the date you triggered the TA Batch in order to create a one-off and add the TAs. For example, if you trigged the Spring 2018 TA Batch on 4/19/2018 to be sent on 4/20/2018 and on 4/20/2018 you realized that you needed to add more TAs, the CCLP will not require you to create a one-off to add more TAs. The issue with this is without requiring you to to a one-off the record(s) will not get marked as one-offs and the Office of the Registrar will not know about your requested changes. If you wait until the next day, 4/21/2018, the CCLP will require you to create a one-off to add TAs. If you have questions about this contact Corinne.
Q: I want to send the TA Batch tonight but the term indicated to be sent is not the term I want to send, it is one term ahead.
A: Sample scenario: If you want to send the TA Batch for Fall 2012 (2128) and the term to be sent is set as 2130, then the Campus CLP thinks you have already sent the TA Batch for Fall 2012. If you believe this is not the case, please contact Corinne O'Connell at corinne@ucsc.edu.
Q: When I click the Send TA Batch Tonight checkbox the Batch Qtr to Send doesn't show the quarter I want to send; it shows the next quarter.
A: That behavior is as designed. Once you click the Send TA Batch Tonight checkbox, the Batch Qtr to Send will advance to the next quarter. See TA Batch Functionality for more information (including screenshots).Q: I'm not sure if I have sent the TA Batch. How can I tell if I have already sent it?
A: The easiest way to determine if you have sent the TA Batch is to click the Admin menu option. The TA Batch screen will indicate the Batch Qtr to Send. The Batch Qtr to Send values are four digit values for a term. For example, 2168 refers to Fall 2016, 2160 refers to Winter 2016, 2162 refers to Spring 2016. If the Batch Qtr to Send value is for a future quarter, then you have already sent the TA Batch for the current quarter. For example, if the current term is Fall 2016 (2168) and the Batch Qtr to Send value is 2170, then the TA Batch has already been sent for your department for 2168.Q: Our department has multiple subject areas and the TA Batch was sent before all the data entry was completed for some of the subject areas. Now the CCLP is requiring one-offs in order to add TAs for the term.
A: The TA Batch is run by department. If a department has multiple subject areas and the TA Batch is run, the TA Batch will be sent for all the department's subject areas. Once the TA Batch is sent for the department, if additional TAs need to be added one-offs will need to be created.
In the event that the TA data entry was not completed for each of the department's subject areas prior to running the TA Batch. please contact Corinne so she can determine if administrative correction can be performed on the TA Batch data (creating one-offs for all the remaining TA data entry would be cumbersome for both the CCLP user and for the Office of the Registar).
Q: Our department has multiple subject areas. Should the TA Batch be sent for each of the department's subject areas?
A: The TA Batch is run by department. If a department has multiple subject areas and the TA Batch is run, the TA Batch will be sent for all the department's subject areas. It is recommended that one wait to send the TA Batch until the TA data entry has been performed on the Sched Dev records for each of the department's subject areas.Q: How can I view what was sent in the TA Batch?
A: While there isn't a TA Batch report you can follow these steps to view the records sent in the TA Batch:- Click on the Sched Dev menu.
- Click the Find Course button.
- Select the Term you want to see (e.g. Fall)
- Click on the Sent To AIS tabbed area.
- In the Type field, enter TA Batch, then press Return.
- The Sched Dev records that have records that were sent in the TA Batch will be listed in the result set. Click on the Sent To AIS tabbed area.
- To view what was sent in the TA Batch for a particular record in the result set, click on the blue arrow next to TA Batch. The Sent to AIS popup will display (it is a two page report). To view the TAs that were sent click on the arrow on the upper left hand corner of the popup (to advance to the second page).
- To close the popup, click the red icon in the left corner of the popup (for Mac, or the red x for Windows).
- To view the next Sched Dev record sent in the TA Batch, click the arrow on the upper left hand corner of the CCLP screen. Then follow steps 7 and 8.
Q: After the TA Batch is sent when is the TA information added in AIS? Will the TA information appear in AIS once the TA Batch is sent?
A: Before addressing that specific question, here are some distinctions about the TA Batch process:
- The Batch and the TA Batch are two separate processes.
- The Batch is the initial sending of scheduling information to AIS. TA information is not sent at that time.
- The TA Batch deadline is after the quarter has already begun. The TA Batch information is sent by individual departments; it is not sent at one time for all departments and colleges like the Batch is.
- The TA Batch should not be triggered until well after the schedule of classes has gone live. Usually it is best to wait until after the quarter has begun because typically a lot is unknown before then and it is extra work for you and the Office of the Registrar to process the TA information as one-offs after the TA batch has been sent.
- For an overview of TA batch functionality see TA Batch Overview.
Q: The TA Batch has been sent but the TA information for a specific course is not appearing in AIS
A: If the Sched Dev record contains secondary sections that are all marked as cancelled, the TA information for that course will not be sent to AIS. To resolve this, please email the Classroom Scheduling Team and request the specific TA(s) to be added to the course.
Also if a Sched Dev record has secondary sections and has one or more TAs that are not on any secondary sections for that course, please email the Classroom Scheduling Team and request that those specific TAs (who are not listed on any secondary sections for the course) be added to the course.
See Also
